Auburn Moving & Storage is open as we are an “Essential” business. Our office hours are 8:00 to 5:00, Monday through Friday, and we are providing moving and packing services Monday through Saturday.
In light of the Coronavirus (COVID-19) outbreak, we will do our best to protect ourselves and our customers. We do ask that you also take precautions such as making sure high touch items such as doorknobs, and handrails are clean. If you have a weak immune system or are considered high risk according to the CDC please let us know as soon as possible so we can take extra safety precautions for your move. Our housekeeping and sanitation efforts in our offices have been expanded. We’re frequently disinfecting often-touched surfaces such as door handles, counter tops, keypads and restroom surfaces.
We feel deeply for those who have been affected. Thankfully, as of now, we’re not aware of any team member or customer contracting COVID-19. But we have implemented guidelines that instruct any team member who may develop symptoms or come into contact with infected individuals to stay home and follow the CDC’s instructions.
The health and safety of our customers and team members are our top priority and we’re committed to doing our part to help keep everyone safe. In addition, please keep the following in mind:
- Auburn Moving & Storage is a low-risk company
- Our moving crews help 1-2 customers per day (low risk)
- All of our movers have been told to stay home with any symptoms and to avoid all high-risk areas via CDC guides
- We are making active efforts to disinfect our office and common areas frequently
PRE-MOVE CUSTOMER WELLNESS CHECK: Our Scheduling Team will contact Customers in advance of the arrival of our Move Team to inquire if the Customer feels ill, or suspects that have had contact with an infected person. Move services can be canceled or postponed to mitigate risk and ensure the safety of Team Members and Customers.
PRE-MOVE TEAM MEMBER WELLNESS CHECK: We have posted signs and symptoms of COVID-19 throughout our offices to better inform and provide awareness to our Team Members. Any Team Members who feel uncomfortable coming into the office feel ill or suspect that they may have had contact with an infected person should not come into the office and should notify the Scheduling Team ASAP. All Team Members upon arriving at our offices will have hand cleaning supplies readily available.
INCREASED CLEANING: As we are able to acquire more disinfectant/cleaning supplies, we are refocusing and increasing cleaning duties at our office locations and in the interior cab of our Moving Trucks. All moving trucks and offices will be equipped with disinfectant wipes or spray. We are focusing our increased cleaning on frequently touched surfaces using an antimicrobial disinfectant on the EPA list of COVID-19 fighting products. Some examples of surfaces cleaned include door handles, steering wheels, phones, work surfaces, bathrooms, and common areas.
SOCIAL DISTANCING: Upon arrival at our Customer’s homes or offices, Team Members will be practicing the 6′ social distancing between Team Members and Customer. We have always valued the professionalism and respect that came with a good introductory handshake, however under thisCOVI-19 period, we ask that our customers understand for safety purposes, there will be no handshaking or touching.
OPEN DOORWAYS AND WINDOWS WHEN AVAILABLE: In a residential move setting, when available, we will ask our Customers to open outside doors and windows to increase air circulation. We also ask that you the customer, open all doors and windows to minimize touching of door knobs and latches by multiple people.
Please don’t hesitate to contact us with questions or concerns.